The IT Expenses Benchmarking Report

The 2018 NAED IT Expenses Benchmarking Report Survey is now available! This report provides industry professionals with the most up-to-date picture of IT financial performance measures in the industry. Following the same template as the NAED PAR Report, it features key benchmarks for categories such as:

  • Enterprise resource planning (ERP) system
  • Non-ERP Hardware and Software
  • eCommerce
  • Value-added Networks (VAN)
  • IT Support
  • Voice/Data/Internet Services 

Participants will also receive the Industry Overview Report at no cost. NAED, AD, and IMARK members can also purchase your own customized Company Performance Report, a confidential report that features the participant's own survey results alongside the appropriate industry benchmarks for $159. 

Contact Member Services to get your copy of the 2018 IT Expenses Report. 


For questions about participating in the survey, view the information section or contact NAED Member Services at 888-791-2512. 

Are you planning to participate in the survey in 2019?

If you're ready to take the survey now, you can visit the secure NAED IT Expenses Benchmarking survey portal here.

Participating in Easy!

Once the survey is open and you are ready to submit your data visit the NAED secure web portal. You can also complete the survey by:

  • Downloading the file as a PDF or Excel file. Once you complete the form, it can be uploaded into the portal
  • Faxing or emailing completed surveys directly to Industry Insights (please note this is the least secure method)

Distributors who participate in the survey will receive the Industry Overview Report at no cost. Final reports will be made available through Industry Insights’ secure web portal—a dynamic tool that provides participants with customizable sorting and dashboard tools.


What is the Cost to Participate?

If you are a member of NAED, AD or IMARK, it is free to participate in the survey. Survey participants will receive the Industry Overview Report at no cost. Additional reports for companies that complete the survey:

  • Individualized Company Profit Report: $159

Reports for companies that DO NOT complete the survey:

  • Industry Overview Report (NAED, AD and IMARK members): $299
  • Industry Overview Report (regular price): $495 

Who is Industry Insights?

All of the financial data submitted to the NAED PAR Report® survey is handled 100% by an independent third party research provider named Industry Insights. For nearly 35 years, Industry Insights has been serving the research needs of trade and professional associations. They guarantee that your data will be held strictly confidential.


Security is a Priority

Your company’s financial data is compiled from a confidential, financial performance survey administered by Industry Insights. Data can be submitted via the PAR web portal - a secure environment overseen by Industry Insights. Contact information is logged separately from financial data and NAED will never have access to your company’s financial information.

The NAED PAR Report survey is now available from Industry Insights. 


Regarded as one of NAED's most beneficial offerings, the results from this survey provide insight into distributors' key financial categories so you can see how you are performing against your peers. The final benchmarking report offers distributors an up-to-date picture of their financial performance as well as benchmarking information on operations, assets, and sales breakouts for sales volume, customer segments, number of locations and regions.